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A Revolutionary Approach to IT Management

Versa believes that in order to be successful in today’s business environment, technology needs to work for you and not against you. Technology is a vital part – it can advance a company and help a business reach or exceed its goals. We provide an array of essential IT management services on a flat rate subscription basis to small and medium sized businesses, including PC Management, CIO Services, Server Management and Network Monitoring.

By signing up for a managed IT services plan we make it easier than ever for you to understand, budget, and manage your monthly IT requirements. We don’t offer canned solutions and force a square peg into a round hole. Instead we work with you to customize a plan to offer the services you really need in order to succeed. Or we can manage everything IT related at a fraction of the cost of hiring full time in-house staff.

Desktop Management

Desktop optimization, maintenance and support.

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Regularly scheduled and automated updates ensure maximum productivity, security, uptime, and performance of your desktop environment. Versa’s intelligent agent works when you’re not, and ensures that you’re able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.

Server Management

Manage & protect the most vital components of your business.

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The nucleus of your small business network is without a doubt your servers. They house critical applications, databases, and email functionality. Your servers are mission critical for the overall success of your business and health of your network. Versa understands how vital your server environment is to the life of your business; that’s why we deploy the most technologically advanced tools to help us monitor the most critical aspects of your server environment and manage the performance of your servers round the clock with real time alerts.

With Versa’s Central Dashboard in place we will become your server administrator, carrying out all the routine maintenance required to keep your employees working and your server secure. We will ensure that new employees are working, old employees are not, and your information is accessible to the correct individuals.

Network Management

Defend against hackers, viruses, & spyware + ensure productivity.

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Versa utilizes the most advanced remote network monitoring tools, asset management tools and help desk ticketing system. Versa proactively monitors and manages your network to protect and defend against hackers, viruses, and spyware while ensuring uptime, productivity and efficiency.

CIO Services

Experts in applying technology to achieve your business goals.

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Clients enrolled in Versa’s Chief Information Services are assigned a Chief Information Officer (CIO) whose priority is to keep their business on the fast track to success. CIO Services give Versa clients access to highly experienced IT managers who are experts in applying business technology to achieve business goals. Your CIO has the ultimate responsibility for making sure your business is gaining as much value from this service by:

  • Acting as your trusted business technology advisor on all technology issues
  • Helping to incorporate technology plans that support your overall business strategy and goals
  • Ensuring the best technology investments for your business are made and are producing the highest ROI
  • Monitoring of overall IT managed services performance; ensuring the highest levels of service for our clients

Sounds great! So what are the benefits?

We view ourselves as an extension of your business. Our IT Management goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level.

While you focus on your core business, Versa provides you with an enterprise level IT department for less than it would cost you to manage your IT in house. Our “Virtual IT Department” gives you access to a comprehensive suite of tools and processes that normally have been available only at the largest companies. We will design and effectively manage your day-to-day IT needs while we provide strategic guidance to make sure you get the most from your IT investments.

Unlimited IT Support

  • Unlimited helpdesk support
  • Responsive, friendly, local consultants
  • A small, dedicated team supporting your business
  • Immediate on-site support when needed
  • Emergency after hours, weekend and holiday support included
  • Ability to provide “remote control” support no matter where you are

CIO-Level Advice and Management

  • Clear advice on how best to leverage IT assets to attain business goals
  • IT budgeting assistance
  • Disaster recovery planning
  • IT Security review and regulatory compliance
  • Detailed monthly reporting
  • Comprehensive IT documentation
  • Asset management and inventory
  • Technology vendor oversight

24×7 Server Monitoring and Maintenance

  • Advanced software agent-based monitoring system
  • Proactive response to hardware/software issues — prevents downtime
  • Oversight of data backups
  • Security incident response
  • Patch management

 

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