Managed Services Benefits
Lower IT Costs, and a Predictable, Scalable IT Budget
Versa cuts customer cost by 40% versus in-house IT. Versa’s San Diego managed IT support services are priced on a predictable, fixed monthly fee based primarily on the number of employees in your organization.
Superior Support, Fast Remote and Reliable On-Site Service
Versa has beaten the competition in benchmarked IT support customer surveys 8 quarters in a row. Versa resolves 90% of issues with rapid response remote support. But if you need a technician in your office, we’ll dispatch one at no additional cost.
Broad Scope of Knowledge
Versa’s team has a wide range of background and training that can’t be replaced with a single hire or small team.
Coverage for Mac, PC, and Mobile Devices
Versa supports all of your employee’s devices, from Mac and PC to phones and tablets or laptops.
Reporting and Transparency
Versa provides real time reporting on backup, system availability, hardware and software inventory, vendors, projects, tickets, and more. It’s your system; you’ve got a right to know if it’s working.
Security and Policy
Versa protects your network against intrusion, malware, viruses, spam, and other hazards while allowing your employees access to the work they need, when they need it. And we provide a full set of IT policies to keep your organization audit compliant.
Backup and Disaster Recovery
Versa ensures that your data is backed up – both in your office and in the cloud.
What’s Not Included?
Versa supports routine business activity from the setup to the decommissioning of your computer systems. One-time events such as office moves and major installations are billed separately as projects.
What the Onboarding Process Like?
The transition to Versa’s Managed IT Support Services is easy, with no required disruptions to your employees.
More About Managed Services
Technology continues to evolve at lightning speed, and the options grow exponentially. Most businesses do not have the time or expertise to assess all these options, not to mention the distraction and the risk that can result from adopting technologies that are not reliable or cannot meet your companies needs. Versa curates your technology so you can focus on your business goals.
Versa works with dozens of technology partners to provide an all-inclusive suite of services for our customers. Our solution provides all essential infrastructure and applications for your business or nonprofit. For over 10 years, Versa’s platform has been built on enterprise best practices and network security. However, because the needs of our customers are constantly changing, we are continually assessing emerging technologies and add the services our customers need to stay competitive once we have found the most appropriate and reliable technology solutions.
Additionally, our San Diego IT support team specializes in these ‘partner’ applications in order to provide your employees with a fast, reliable, managed IT support service. Because our platform is built using these partner applications, our tech support team includes specialists in these technologies and are very efficient at supporting them for your organization.Because of our relationships with our vendors, we are able to provide $40,000 worth of upgrades that most small businesses and nonprofits typically do not – or cannot – take advantage of due to high cost of investing in and maintaining these solutions with a traditional in-house IT department. With these upgrades offered as part of Versa’s IT services, customers typically experience immediate superior functionality and data protection. Versa can also provide faster deployment of technology to quickly meet your organization’s changing needs. When needed, additional technological resources can be available to you in a matter of hours instead of the weeks it would take most in-house IT departments to order hardware, load the software and install the servers.
From enterprise business solutions, to data back-up and restore, to remote access and email solutions…Versa works with its partners to provide these San Diego IT support services – and more – as part of our all-inclusive service. And with unlimited customer support included in the fee, we have a strong incentive to select partners that help us provide your organization with technology that is reliable and user-friendly. Contact us today to learn more about our managed IT support services.